Privacy Policy
Shuddh Sangam respects your privacy. We collect customer information strictly to prepare and deliver sweets, coordinate payments, and provide account access.
1. Information We Collect
Customer name, 10-digit mobile number, email address, delivery street address, landmark, and pincode. When placing online orders, payment references and IP address may be recorded for fraud prevention.
2. How Information Is Used
We use your details solely for order preparation, delivery coordination via Shiprocket logistics partners, order confirmations via SMS/WhatsApp, and customer support.
3. Payment Security
All online card, net banking, and UPI transactions are handled by PCI-DSS compliant providers (Razorpay). Your financial credentials are never captured or saved on our servers.
4. Support & Grievances
For privacy inquiries or deletion requests, contact us at shuddhsangam@gmail.com.